Call 911 immediately or go to the nearest emergency room if you believe you are experiencing a medical emergency.
You are agreeing to have a telehealth consultation. Telehealth is the practice of medicine using electronic communications technologies. Telehealth consultation services are provided by BitCare licensed practitioners. When you use these telehealth consultation services, you will enter into a provider-patient relationship and be treated by a provider who is licensed in your state. The providers, in exercising their professional judgment, reserve the right to deny care for any reason, including instances where provision of care would be medically or ethically inappropriate.
Getting treatment through a telehealth consultation offers certain expected benefits and has certain potential risks. Expected benefits include easier and quicker access to medical care, and the ability to access care from many locations. For example, you can initiate a remote examination from your home rather than having to wait to schedule one. Potential risks include the remote provider not being able to fully resolve your issue over the phone, and lack of provider access to your full medical records, which may, in rare instances, result in allergic reactions or other adverse drug interactions. You have other options for care. You can obtain care in a traditional in-person care setting, such as seeing your Primary Care Physician or visiting an urgent care center.