How it Works

DNA Sample Test



Once you place your order and your kit is delivered, register your kit with the code in the box.


Swab & Mail

Follow the instructions included in the kit, swab both cheeks, seal & mail back to us.



Your results will be available 7-10 business days (after we receive your kit) via our secure BitCare platform.

Hair Sample Test



Once you place your order, you will receive an email to download the form & instructions.



Follow the instructions included in the email, insert 3-4 strands of hair into an envelope, seal & mail to us.



Your results will be available 3-4 business days after we receive your kit via our secure BitCare platform.

Blood Spot Sample Test



Place your order and wait to receive your kit in the mail.


Test & Mail

Follow the instructions included in the kit – prick your finger & place the blood spot on the dedicated area. Seal the kit & mail it back to us.



Your results will be available 5-7 business days (after we receive your kit) via our secure BitCare platform.

What's Inside the DNA Kit:

  • Buccal Swab Vial (sealed silver pouch)
  • Sample collection envelope (with Activation code)
  • Activation Code Sticker (to be placed on the vial)
  • Welcome card
    • ‘HOW TO’ instructional guide
    • Coupon code for your next purchase
  • Prepaid return envelope

Know more about the Nutrigenomics' (NGx) DNA Tests:

Health DNA Test Interpretation Guide

Sports DNA Test Interpretation Guide

Diet & Exercise DNA Test Interpretation Guide

Estrogen DNA Test Interpretation Guide

A+B DNA Test Interpretation Guide

How to Access the Reports

Your test results can be accessed securely via our secure BitCare platform. Please note that you must first register as a user- if you haven’t signed up yet – click here. It’s free and comes with unlimited customer service support for one year!

You can download your results as a report and share it with your primary care physician (PCP), Dietician, Nutritionist, Fitness Coach, or certified health and wellness professional to assist you based on your results to tailor your health and wellness goals.

With your free lifetime membership, you’ll get updates to any new information or discoveries related to your order(s), specific to your genes. You’ll also receive discounts on other products and rewards to earn when you refer a friend, etc.

Your Privacy is Our Priority

You are in control of your results!  You choose how your personal genetic information is used and shared.

  • We will not share your individual data without your explicit consent.
  • The federal law GINA provides protection from employer and health insurance discrimination based on your genetics.
  • We do not provide your personal or genetic information to anyone – period.

Security Matters

We have measures in place to prevent unauthorized access to our platform and ensure appropriate use of your genetic information.

  • TrustLock verified 256 Bit SSL (Secure Sockets Layer) website
  • As an added security measure to protect your identity, we encrypt your personal information with the AES 256 Bit encryption on the database level: your name, address, email, phone, etc., is not stored in plain English.
  • External firewalls restrict unauthorized connections to our databases
  • All connections to our website are encrypted using SSL (Secure Sockets Layer) technology

Subscribe to our newsletter for updates and special offers

© 2021 BitCare. All rights reserved.

Back to Top